Special Section: Customer-Centric Information Systems

TING-PENG LIANG is National Chair Professor in Information Systems and Director of the Electronic Commerce Research Center of National Sun Yat-sen University in Taiwan. He received his Ph.D. from the Wharton School of the University of Pennsylvania. Prior to joining his current university in 1993, he taught at the University of Illinois and Purdue University. At National Sun Yat-sen University, he has served as the Dean of the College of Management (1994–97) and University Provost (1999–2002). His research has been published in Journal of Management Information Systems, MIS Quarterly, Management Science, Operations Research, Decision Support Systems, Information and Management, and many other academic journals. Professor Liang’s primary research interests include electronic commerce, knowledge management, intelligent systems, and strategic applications of information systems. He has served on the editorial boards of several journals, including Decision Support Systems, International Journal of Electronic Commerce, Industrial Management and Data Systems, and Electronic Commerce Research and Applications, among others. He is a fellow of the AIS and a member of ACM, INFORMS, and IEEE Computer Society.